The Diploma in Healthcare Services Management is designed to equip learners with practical knowledge and skills for administrative, operational, and supervisory roles in Singapore’s healthcare sector.
This programme provides learners with a strong foundation in healthcare systems, regulatory requirements, patient communication, healthcare ethics, clinic operations, billing and claims, digital health tools, workplace safety, infection control, and team leadership.
Through instructor-led classroom training, case studies, role-play activities, group work, and real-life healthcare scenarios, students will learn how healthcare services are managed and delivered across clinics, hospitals, community care providers, eldercare providers, and other healthcare-related organisations.
The course is suitable for new entrants, mid-career switchers, healthcare support staff, clinic assistants, patient service associates, administrative executives, and individuals who wish to develop practical skills for healthcare service management.
Target Audience
This course is suitable for:
- New entrants seeking to begin a career in healthcare services management;
- Fresh graduates from secondary schools, ITE, or other post-secondary institutions;
- Mid-career switchers who wish to transition into the healthcare sector;
- Healthcare support staff, clinic assistants, patient service associates, and administrative executives who wish to upgrade their skills;
- Individuals interested in community care, eldercare, clinic administration, or private healthcare practice administration.
Mode of Delivery
Instructor-led and classroom-based training.
Duration & Schedule
| Mode | Part Time | Full Time | |
|---|---|---|---|
| Course Duration | 10 months | 6 months | |
| Schedule | 3 sessions per week, 3 hours per session | 5 sessions per week, 3 hours per session | |
| Total Course Hours | 360 hours | 360 hours |
Modules
| 01 | Healthcare Systems & Regulatory Frameworks in Singapore |
|---|---|
| 02 | Healthcare Communication & Customer Service |
| 03 | Medical Ethics, Legal Obligations & Patient Rights |
| 04 | Healthcare Operations & Patient Flow Management |
| 05 | Finance, Claims & Resource Allocation in Healthcare |
| 06 | Digital Tools & Health Information Systems |
| 07 | Workplace Safety, Infection Control & Risk Mitigation |
| 08 | Team Leadership & Supervisory Skills in Healthcare |
Read more about our modules here.
Part Time Course Fee
| Fee | Amount (SGD) |
|---|---|
| Registration Fee (Non-Refundable) | To be confirmed |
| Course Fee | To be confirmed |
| Material Fee | To be confirmed |
| IWC Insurance | To be confirmed |
| Total Fees | To be confirmed |
Installment plan is available, subject to the school’s approval.
Full Time Course Fee
| Fee | Amount (SGD) |
|---|---|
| Registration Fee (Non-Refundable) | To be confirmed |
| Course Fee | To be confirmed |
| Material Fee | To be confirmed |
| IWC Insurance | To be confirmed |
| Total Fees | To be confirmed |
Installment plan is available, subject to the school’s approval.
Refund Policy
| % of Total Course Fee | If Student’s written notice of withdrawal is received: |
|---|---|
| 70% | More than 21 days before the Course Commencement Date |
| 50% | Before, but not more than 14 days before the Course Commencement Date |
| 20% | After, but not more than 3 days after the Course Commencement Date |
| 0% | More than 14 days after the Course Commencement Date |
Applicants must be at least 18 years old.
Academic Requirements
| Qualification | Requirement(s) |
|---|---|
| GCE ‘O’ Levels | 3 relevant passes and at least 1 year of relevant work experience |
| Higher NITEC | GPA ≥ 2.0; or GPA ≥ 1.5 and at least 1 year of relevant work experience |
| Higher NITEC in Technology / Services | GPA ≥ 2.0 and at least 1 year of relevant work experience |
| Mature Entry Route | Applicants who do not meet the above requirements may be considered if they are at least 30 years old with at least 8 years of relevant working experience |
Language Proficiency
Applicants should possess at least one of the following:
- IELTS 5.5; or
- A pass in GCE ‘O’ Level English; or
- Equivalent English language competency.
Students will be assessed through a combination of written quizzes, oral presentations, role-play evaluations, case studies, group activities, and in-class assessments.
- Successful completion of the prescribed academic unit requirement as set out by the program curriculum.
- A minimum GPA of 2.00.
- Attendance of minimum 75%.
Award:
Diploma in Interior Design from St.Hua Private School (UEN: 201008052Z)